Sabre GDS - Business Travel Management Procedures

Skills Covered

World Geography

  • Introduction/Europe/Africa/Asia/Oceania/South America/USA & Canada/Mexico & Central America

Industry Standards

  • 24-Hour Clock/Time Zones/Airport & City Codes (US, Canada, Europe & Asia)

Types of Travel

  • Leisure/Business and other Types of Travel

Travel Service Providers

  • Airports/Commercial Airlines

Travel Industry and Governmental Regulations and Requirements

  • Governing Bodies/Passports, Visas & Other Documents & Travel Regulations

Blue Ribbon Customer Service

  • A Day in the Life of a Business Traveller/What is Customer Service? /The Business Travel Conversation/Etiquette for the Business Travel Professional/Building Rapport/Consultative Servicing/Handling Challenging Situations

Business Travel Economics and Operations

  • Economics of Business Travel / A Day in the Life of a Business Travel Advisor

Aircraft and Aircraft Manufacturers
  • Aircraft Manufacturers/Introduction to Aircraft Types/Aircraft Types

Airline Business Models
  • Introduction to Low Cost Carriers (LCCs)/Introduction to Codeshares/Introduction to Airline Alliances

Airline Geography
  • Airline Hubs/Major Airport Codes

Airline Journeys and Contingency Planning
  • Journey Types/Journey Planning/Contingency Planning

Sabre Airline Reservations

Sabre Business Travel Skills
  • Passenger Name Record/Profiles
  • Format Finder and Programmable Keys
  • Availability and Selling
  • Seating and Other Services
  • Queues
  • Itinerary Pricing and Storing Fares
  • Airline Fares and Fare Rules
  • Ticketing
  • Ticket Exchanges — Rules and Pricing
  • Ticket Exchanges — Refunds and Exchanges
  • Cars
  • Limos and Other Ground Transportation (Except Rail)
  • Rail Transportation
  • Hotels
  • PNR History

Final Assessment 
  • Advanced Skills Final Assessment

Sabre GDS - Business Travel Management Procedures

$495.00 AUD
Includes lessons and quizzes plus final assessments in the form of online examinations plus local tutor support if required. Course length: 70 hours allocated or 180 days from first log in date. 
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