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Airline Reservations using Amadeus.

Brush up the skills and knowledge required to effectively use the res. skills you need to be totally effective in the workplace. With 30 lessons on creating and managing airline reservations, the program also includes drills, exercises, quizzes and a final assessment. Access to a free-form Amadeus emulator and a huge database of GDS data also offers plenty of practice opportunity if you finish the course lessons before access expiry. Expires after 30 hours or 180 days from first login. Success in the final Airline Reservations assessment leads to a certificate of competence.

Skills Covered

Timetables
  • Timetable Displays, Return Timetable Displays

Basic Flight Schedules and Availability
  • Flight Availability and Return Availability
  • Availability Change Entries
  • Flight Schedules and Flight Availability Comparison
  • Timetable to Availability and Availability to Timetable

Basic Flight Information
  • Basic Flight Information

Basic Flight Reservations
  • Flight Reservations from Availability

Basic PNR Concepts
  • Basic PNR Retrieval and PNR Interpretation

Basic PNR Creation
  • Basic Single passenger PNR Creation/Basic PNR Creation Practice

Advanced PNR Concepts
  • Required PNR Data / Create Basic PNRs /Advanced PNR Retrieval
  • PNRs with Multiple Passenger Names/with Remarks, OSI Messages, Addresses
  • PNRs with SSR Messages, Frequent Flyer Data, Seating
  • PNRs with Child, Infant, Unaccompanied Minor Passenger Data
  • PNRs with Airline Record Locators/PNR History

Advanced PNR Creation
  • Multiple Passenger Names/Child and Infant Names
  • Forms of Payment/Remarks/Messaging Overview
  • OSI Messages/Service Request SSR Messages
  • Frequent Flyer Elements
  • Security Information SSR Messages/Passenger Contact SSR and OSI Messages
  • Child Passenger SSR and OSI Messages
  • Fare Elements/Addresses
  • Associated Optional Services/Direct Book Associated Optional Services
  • Standalone Optional Services

Seating
  • Seat Maps/Assign Specific Seats/Seat Assignment by Area Preference/Seating as an Optional Service
  • Change or Cancel Seat Assignments

Itinerary Changes and Cancellations
  • Itinerary Cancellations
  • Rebooking Flights from Availability/Rebooking Flights with New Booking Code or Date
  • Change Segment Status

Passenger Data Changes
  • Delete Passenger Data/Change Passenger Data
  • Cancel Optional Services

Profiles
  • Display Profiles/Create PNRs from Profiles

Advances Flight Availability
  • Introduction to Advanced Flight Availability and Availability Types
  • Dual City Pair Availability
  • Codeshares, Airline Alliances, and LCCs
  • Carrier Specific Availability/Carrier Preferred Availability
  • Advanced Flight Availability Routing Qualifiers
  • Advanced Flight Availability Update Entries
  • Access Types and Indicators/Direct Access Availability
  • Building Connections and Minimum Connecting Times

Advanced Flight Information
  • Advanced Flight Information

Advanced Flight Reservations
  • Direct Flight Booking
  • Priority Waitlist
  • Passive Segments/Ghost Segments
  • Open Segments/ARNK Segments

Advanced Changes and Cancellations
  • Non-Homogeneous PNRs
  • Split a Party
  • Claim a PNR

Final Assessment: Airline Reservations

Course Fee

$295.00 AUD
Includes 30 online hours / 180 days from first log in.
Enrol Now

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Where to Next...

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  • Courses
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    - Airport Check-in Procedures
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  • Special Offers
  • About Hayton
  • FAQs
  • Contact Us

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