Travel Industry Fundamentals

• Training Introduction and Navigation Tutorial

• Airline Technology

• What is a GDS?

Sabre Airline Reservations

• System Basics

• Encode and Decode

Basic Flight Availability

Basic Flight Reservations

Basic PNR Concepts

Basic PNR Creation

• Basic PNR Creation Practice

Advanced PNR Concepts

• Optional PNR Data

Advanced PNR Creation

• Infant Passenger Names / Forms of Payment/Remarks

• Messaging Overview

• OSI Messages / Service Request SSR Messages

• Frequent Flyer Field / Addresses

Seating

• Seat Assignment / Change or Cancel Seat Assignments

Itinerary Changes and Cancellations

• Rebook Flights with New Booking Code or Date

Passenger Data Changes

• Change Passenger Data

Advanced Flight Reservations

• Direct Flight Booking

• ARNK Segments

Final Examination - Airline Reservations